Are there common technical issues faced by Angel One users?

By PriyaSahu

Yes. Many Angel One users face technical issues like app crashing, slow loading, chart lag, order execution delays or stuck orders, fund withdrawal problems and login errors especially during market hours. These issues are mostly seen when the market opens or there is heavy user traffic. Although Angel One is one of the most used platforms in India, technical glitches are part of the user experience for many people. It’s important to stay informed about common problems and how to solve them quickly so you don’t lose money or miss trades.



What are the most common app crashes and slow loading problems?

Angel One users report app crashes and loading delays, especially during peak market hours. Charts may freeze or lag, and sometimes the app is completely unresponsive, causing users to miss critical trades. This mostly happens in the morning around 9:15 AM when many people are logging in at the same time. Restarting the app or clearing cache helps sometimes, but the problem still comes back for many users.



Why do charts lag or freeze on web and mobile platforms?

Users have complained that charts on the web platform stop updating, get stuck, or layouts disappear. These issues also appear on the mobile app, hampering real‑time trading. When charts don’t work properly, it becomes difficult to take quick trading decisions. Many users try switching between browsers or switching from mobile to desktop, which helps in some cases.



Are trade orders getting stuck or delayed?

Yes. Many users found their orders stuck in pending status at market open, unable to execute or cancel trades. This often happens during special sessions or system stress, leading to real financial loss. This is one of the most frustrating problems as it directly affects buying or selling stocks on time.

“order showing pending from 9.15 not able execute orders”
“site lags to No data found”


Do users face login or account access issues?

Yes. Users report difficulty logging in due to server errors, credential problems, app downtime, or cached data issues. These problems can block access entirely until support intervention. If you see frequent login failures, clearing app cache or switching internet connection can help.



What issues occur with fund transfers or withdrawal?

Users sometimes face delays in fund deposit or withdrawal. This is often due to banking delays or internal app lags. Verification delays or system issues can stall transactions. If funds are not reflecting in your account, it is best to raise a ticket and keep a screenshot for reference.



Does the UI or usability cause confusion?

Yes, particularly for new users. Many find the UI cluttered, fonts too small, and navigation hard. Even simple tasks like searching for stocks or viewing contract notes can be confusing. The learning curve is slightly steep for beginners, though experienced traders manage better.

“font size… very poor UI… difficult to search stocks on Web platform”


Are there security or data privacy glitches affecting tech performance?

Yes. There was a security breach incident in early 2025 involving compromised AWS resources. Although Angel One claimed no impact on client data or funds, it sparked user concerns and questions about safety. After the incident, security updates were promised and app patches were rolled out.



What should users do if they encounter technical issues?

Users should update the app or browser, clear cache and cookies, check internet connection, try alternate platforms, and raise a ticket with Angel One support. If issues persist and lead to losses, escalate complaints to SEBI or exchange grievance cells. Also, following Angel One's official Twitter or community handles can help you get real-time updates.



For any app, order or account related technical issues, contact Angel One Customer Care on 7748000080, 7771000860.

© 2025 by Priya Sahu. All Rights Reserved. 

PriyaSahu