Yes. Angel One has faced complaints and regulatory actions for penalties, poor customer support, auto‑pledging issues, and data privacy concerns based on user feedback and SEBI enforcement.
What regulatory penalties has Angel One received?
Angel One was fined ₹6 lakh by SEBI in November 2024 for failures in client fund settlement, delayed reporting of technical glitches, and weak oversight of its authorised persons. Additionally, it settled a front‑running case by paying ₹21.64 lakh, and in another SEBI settlement paid ₹5.74 crore for broader regulatory violations. These actions reflect compliance lapses under SEBI regulations.
Why was Angel One barred from adding new authorised persons?
In July 2023, NSE barred Angel One from onboarding new authorised persons for six months and imposed a ₹1.66 crore penalty. The violation stemmed from Angel One’s failure to monitor its APs properly, including sharing space with unregistered advisory firms and not separating advisory and broker activities.
What do customer feedback and forums say?
Users on Reddit have repeatedly complained about poor customer service, delayed or incorrect fund balances, auto‑pledged shares without consent, and confusing MTF margin systems. For example:
“Angel one MTF is garbage… they fool customers … cannot understand their margin calculations.”
“Automatically pledging my shares for a facility I didn't even ask for.”These reflect serious trust and usability concerns shared by actual users.
Are data leaks or spam calls reported?
Yes. Many users report receiving spam calls shortly after opening an Angel One account. Some claim their contact details were shared or sold, leading to frequent unsolicited calls from tipsters. Such cases raise serious data privacy concerns among users.
Has anyone reported scams using Angel One’s name?
Yes. In May 2025, a trader in Ahmedabad lost ₹28 lakh to a fake app called “Angel Block Pro” promoted via WhatsApp by persons impersonating Angel One staff. The app showed fake returns, and the victim was blocked from withdrawing funds. This was confirmed as a scam impersonation, not genuine Angel One activity.
What can customers do if they face issues?
Customers can file complaints via SEBI’s SCORES portal or through exchanges like NSE and BSE. If they face unauthorized pledging or unapproved activity, they should escalate to SEBI and exchange grievance cells. Many users have resolved pledging issues and other disputes by formally lodging complaints.
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