Yes, Angel One offers live chat support through its website and mobile app. You can instantly connect with a support agent to get help with account queries, orders, platform issues, and more. The feature is available during market hours, ensuring you receive quick and helpful responses right when you need them.
What Is Live Chat Support?
Live chat support lets you type questions and get real-time replies from a customer service agent. This is useful when you have doubts about trading, SIPs, KYC, technical issues, or account settings. It offers fast and direct help, without waiting on calls or emails.
Where to Find Live Chat?
You can access live chat from the Angel One mobile app (tap the support/chat icon) or from the website (click on the chat bubble at the bottom right). It is visible during market hours on all trading pages.
When Is Chat Available?
Live chat is typically available during Indian stock market hours (9 AM to 6 PM IST) on weekdays. In case of higher traffic, you may experience slight waiting times, but response is usually quick.
What Can You Ask in Chat?
You can ask about trading, fund transfers, margin issues, technical errors, KYC status, product information, and more. The agents are trained to guide you clearly, so you don’t feel lost or confused.
Is Chat Fast and Helpful?
Yes, the chat is designed to give fast and accurate help. You can get answers within minutes. If your issue is complex, the agent can escalate it and provide follow‑up via chat or call.
Can You Attach Screenshots?
Yes, you can upload screenshots or images in chat to explain your issue clearly. This helps the agent understand what you're facing and solve it fast, making support efficient.
What If Chat Is Offline?
If chat is offline or closed, you can raise a ticket or email support. Agents will follow up via email or call within working hours to resolve your issue.
Is Live Chat Free?
Yes, live chat is completely free for all Angel One users. You don't need to pay extra to use it. It's part of your account services and available at no cost during market hours.
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