To raise a complaint with Angel One, go to the app or website, find the ‘Support’ or ‘Help & Support’ section, select ‘Raise Complaint’, choose your issue category, describe the problem, attach any files if needed, and submit. You’ll receive a reference number and should expect a response within a day or two. Angel One aims to resolve issues quickly and keep you informed throughout.

How to Raise a Complaint with Angel One?

On the Angel One mobile app or website, tap ‘Support’ or ‘Help & Support’. Choose ‘Raise Complaint’. Select the category that fits your issue—like trading, account, or technical glitch. Type your complaint in simple words. You can attach screenshots or documents to explain better. Finally, tap ‘Submit’ to send your complaint. You will get a reference number. Use it to check status later or to follow up.

Why Should You Raise a Complaint?

If you face issues like delayed transactions, app errors, incorrect charges or account access problems, raising a complaint brings it to the attention of Angel One’s support team. This helps them fix the problem quickly and prevents it from happening again. It’s also a record of the issue you faced.

Can I Track My Complaint?

Yes, after submitting, note your complaint reference number. On the app or site, go to ‘My Complaints’ or ‘Ticket Status’. Here you can check updates—like whether it’s acknowledged, in-progress, or resolved. You may also get email or SMS updates for changes in status.

How Long Will Resolution Take?

Angel One aims to respond within 1–2 business days. If your issue is complex, it may take up to 5 working days. They keep you informed at each stage—acknowledged, in-progress, and resolved—via the app, SMS or email.

What If My Complaint Is Not Resolved?

If your complaint doesn’t get resolved in time, contact Angel One support again with your reference number. You can escalate it to a supervisor or use the grievance cell mentioned in the support section. They aim to ensure customer issues get resolved satisfactorily.

Can I Raise Complaint via Call or Email?

Yes, you can call Angel One support at 7748000080 or 7771000860. You can also email them with your account details and complaint reference. Make sure to mention your registered mobile or email and reference number for faster service.

Why Feedback Helps Improve Service?

Your complaint helps Angel One spot gaps and fix their services. Real feedback from users leads to app improvements, better support, and smoother trading experience. It helps protect other users from facing the same issue.