Angel One usually resolves complaints within 2 to 5 working days. If the issue is simple like login errors, order rejections, or fund status, it is often fixed within 24 to 48 hours. More complex issues such as KYC problems, technical bugs, or demat-related queries can take longer — sometimes up to a week or more depending on the nature of the case.

What if my issue is not resolved in 5 days?

If your complaint is still pending after 5 days, it is a good idea to follow up through call, email, or their social media support. You can also raise the matter with higher support levels through their escalation matrix. Angel One provides escalation contacts like Head of Support and Compliance Officer.

How to ensure faster complaint resolution?

To help resolve your complaint faster, always include details like your client ID, screenshots (if any), exact issue, and previous ticket number (if it’s a follow-up). Clear communication saves time and helps the support team take quicker action.