Angel One’s customer support usually responds within 24 to 48 hours for most general queries. For urgent issues, like trading problems, responses can be quicker if you call or reach out on social media. Complex queries may take a few more days to get resolved.
What is the average reply time?
Angel One aims to reply within 1 to 2 working days. Tickets raised through their support system usually get a response in that time. However, during busy market hours, replies might take up to 3 days.
Is faster help available?
Yes, for quicker help, you can call their helpline or tweet @AngelOne. Many users get replies in just a few hours when using these channels, especially during trading time.
Tips to get quicker response
When you contact support, include your client ID, ticket number, and full details. Adding screenshots also helps. Follow up politely if you don’t hear back in 48 hours. For urgent issues, always use the call or Twitter option.
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