How to handle failed transactions on Angel One?

By PriyaSahu

To handle failed transactions on Angel One, first check the app or website for the reason—such as insufficient funds, network issue, or incorrect details. If it’s due to low balance or wrongly entered info, correct it and retry. If the payment was deducted but the trade didn’t execute, raise a request through Support immediately. Friendly Angel One support will help track payments, confirm reversals or settle the transaction for you. Keep your transaction ID and screenshots handy to speed up resolution. Resolving failed transactions quickly ensures you don’t miss trading opportunities or face settlement issues.



Why did my transaction fail?

Transactions usually fail due to one of three reasons: insufficient funds in your bank or trading account, incorrect UPI/mandate entries, or technical issues like app or network timeout. Always double-check details before hitting submit.



How do I retry a failed transaction?

If your payment failed due to insufficient balance or wrong details, correct the issue—add funds or re-enter the recipient/mandate info—and retry the payment or trade immediately.



What if payment is deducted but order didn’t go through?

In such cases, funds are usually lodged in Angel One’s pool account and should be reversed within 2–3 working days. However, to speed it up, go to Support and file a request with your transaction ID and screenshot. Angel One will track and refund or settle it in your trading account sooner.



How do I raise a support ticket?

Open the Angel One app → go to Support → Report Issue → choose “Payment Issue” or “Failed Transaction” → fill in transaction ID, date/time, amount, and upload screenshot. Submit the ticket, and you will get a reference number to track the status.



How long does resolution take?

Most simple failed transactions are resolved in 1–2 business days. If payment was deducted without execution, refunds usually take up to 3 working days. You will receive email/SMS updates once it is resolved.



What if resolution takes too long?

If it takes more than 3 days without update, follow up in Support chat or call their helpline. Provide your ticket number for faster escalation. Angel One will update you on the progress and expected resolution timeline.



How can I prevent failed transactions?

Always check your bank/trading balance before paying. Enter correct UPI/mandate info. Have a stable internet connection during payment. Double‑confirm all details before submit. This reduces risk of failure or double deductions.



Can I retry multiple times?

If a transaction fails due to network or gateway issues, you may retry once after waiting a few minutes. If it fails repeatedly, contact Support to avoid duplicate payments or blocked trading until resolved.


By following these steps—identifying the reason, retrying with correct details, raising support ticket with proof, tracking status, and improving payment habits—you can effectively handle any failed transaction and keep your Angel One trading experience smooth.


Contact Angel One Support at 7748000080 or 7771000860 for help with failed transactions, fund transfers, or account issues.

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