If you face any issue with Angel One services, you can file your complaint online on their official website or through the mobile app. You need to provide your account details and describe your problem clearly.
Once your complaint is received, Angel One assigns a ticket number and forwards it to the concerned department for resolution. They keep you updated on the status until your issue is resolved.
How to Contact Angel One Customer Care for Complaints?
You can contact Angel One customer care via phone at 7748000080 or 7771000860. You can also send an email explaining your issue to their official support email. Additionally, the Angel One app has a dedicated help section to raise complaints easily.
Using these channels ensures your complaint is formally recorded and tracked for faster resolution.
How Long Does Angel One Take to Resolve Complaints?
Angel One aims to resolve grievances quickly, usually within 3 to 7 working days depending on the issue's complexity. For complex matters, resolution time may extend but they keep you informed throughout the process.
If your complaint is not resolved satisfactorily, you can escalate it to higher authorities within Angel One or approach the Securities Exchange Board of India (SEBI) for further help.
What Types of Complaints Can Be Raised with Angel One?
You can raise complaints related to demat account opening, trading issues, transaction errors, fund transfers, account statements, or technical problems in the Angel One app or website.
Angel One takes all these complaints seriously and works towards quick and effective resolution.
How to Track the Status of Your Grievance with Angel One?
After you register a complaint, Angel One provides a ticket number. You can use this number to track the status of your grievance on their website or by contacting customer support.
Regular follow-up helps you stay informed and ensures timely resolution of your issue.
What to Do If Your Angel One Complaint is Not Resolved?
If your grievance is not resolved within the expected time or you are unsatisfied with the response, you can escalate the issue within Angel One's grievance redressal hierarchy.
You also have the option to approach SEBI or the Stock Exchanges for further assistance.
How Can You Avoid Common Grievances with Angel One?
To avoid complaints, always keep your account details updated, double-check transactions before confirmation, and use the official Angel One app or website to avoid errors.
Clear communication and timely response to notifications from Angel One help prevent misunderstandings and issues.
What Documents Are Needed to File a Grievance with Angel One?
When filing a complaint, keep your account number, transaction details, screenshots, and any communication related to your issue ready. These documents help Angel One understand and resolve your grievance faster.
Tips for Faster Grievance Redressal in Angel One
Explain your problem clearly and provide all necessary details when raising a complaint. Be polite and patient while following up. Clear communication helps Angel One’s team resolve issues faster.
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