The average resolution time for Angel One queries is usually between 24 to 48 working hours. Most common queries like login issues, fund withdrawal, order errors, and basic support are resolved within a day. For more complex problems like account verification, KYC mismatch, or technical errors, it may take up to 2–3 working days. Angel One has a strong customer service system that works to resolve issues quickly through chat, call, email, and ticket system.

How Does Angel One Handle Customer Queries?

Angel One provides support through its app, website, helpline numbers, and email. You can also raise a support ticket directly. Once your ticket is raised, the support team assigns it to the right department and usually responds within 24 hours. For urgent issues like fund transfer or order failure, the live chat and helpline give instant support during market hours.

What Types of Queries Get Resolved Faster?

Queries like password reset, login error, fund deposit confirmation, or updating basic profile details are resolved very fast, often within a few hours. These issues do not require deep backend checks, so the support team can act quickly. Using the Angel One app’s chat support or calling their helpline can speed up the response even more.

Which Queries Might Take Longer to Resolve?

Issues related to account opening delays, incorrect documents, KYC mismatch, bank account linking, or technical bugs in trading tools may take longer. These require backend verification or engineering help, so they take about 48–72 hours. Angel One updates users via email or SMS once the issue is resolved or if more time is needed.

How Can You Track the Status of Your Query?

You can track your ticket status by logging into the Angel One app or website. Go to the “Help” or “Support” section and select “My Tickets.” There you can see the progress of your raised query, response status, and expected resolution time. You will also get SMS or email updates from the support team as they work on your request.

Tips to Get Faster Resolution from Angel One

To get a quicker response, always raise a detailed ticket with screenshots or documents if needed. Use the correct query type so that it reaches the right team. Try to raise tickets during business hours for faster action. If it’s urgent, use the live chat or call customer care directly instead of waiting for email replies.